Refund & Cancellation Policy

Canceling your booking

    1. Bumi Journey allows accommodation and trip providers to implement their own refund and cancelation terms, which is displayed on their listing page.
    2. By making a reservation, travelers accept and approve of the cancelations and refund policies provided by the accommodation.
    3. Travelers are to contact Bumi Journey’s team to submit a request of cancelation, which will be reviewed further.
    4. A reservation is officially canceled only when the Traveler has followed all the steps reported in the Conversation relating to cancelations and has received confirmation of cancelation. 
    5. Travelers are eligible for a refund only if the terms of the cancelation meets the policies set by each accommodation and trip provider